These guides are in English and Tagalog for now.
- Tap Create AccountOpen MiFamilias. On the sign-in screen, tap Sign up under "Don't have an account?".
- Enter your name and emailYour display name is how your family will see you (at least 2 characters). Use an email address you can check now.
- Choose a passwordIt needs at least 12 characters, with an uppercase letter, a lowercase letter and a number. A short phrase works well, such as SunnyRiver2026, but choose your own.
- Enter the 6-digit codeWe email you a code straight away. Type it into the Verify screen. The code expires after a while, so use it soon.
- Sign inOnce your email is confirmed, sign in with your email and password. The app then walks you through setting up.
The code has not arrived
- Wait a minute, then check your spam or junk folder. The email comes from MiFamilias.
- Check that the email address on the screen is spelled correctly.
- Tap Resend under "Didn't receive the code?". Use the newest code; older ones stop working.
- Still nothing after ten minutes? Send us a message with the address you used.
Forgotten your password
On the sign-in screen tap Forgot Password?, enter your email, and we send a 6-digit code. Enter it with your new password (again, at least 12 characters).
Signing in faster
After your first sign-in you can turn on Face ID, Touch ID or fingerprint sign-in, and set a 4-digit PIN, in Settings → Security. Some sensitive screens, such as the guardian dashboard, ask for the PIN.